State Farm® Insurance Agent Dan Dougherty

"Devin from State farm is amazing..he always is there when u have a question or need help..he makes me feel like family.state far. Is great on prices n always there when u need them.julio is awesome too"

"Sue was super helpful with information that I did not know, and her customer service is very friendly. I also saved $90 a month with this new policy!"

"Very efficient and professional handling of my conversion from another provider and the bundling of my home and car"

"They were quick and very simple to change my plan. They also cut my plan payments in half."

"Sue Wing reached out to me from State Farm. She was so helpful and helped me to reduce my car insurance by 50%. I loved how she was always responsive and answered all my questions. I was nervous about the whole process, but she made it easy. Thank you, Sue, for your awesome customer service."

"The Team is the Best"

"Sue was very professional and helpful in securing my auto insurance"

"I was a previous State Farm customer several years ago, and switched to Geico, then The Hartford. I was unhappy with both and decided to return to State Farm and had the fortune to speak to Sue Wing. She is an excellent agent and cares for her customers. Sue gave me several discounts toward my auto, life insurance and home owners insurance. Her enthusiasm made this transition back to State Farm a very pleasant experience."

"Sue was such a great help. She added a ton of value to me over the phone and explained my coverage to me so that I know what I was signing up for. Definitely a 10 out of 10 and highly recommend. Thanks Sue !"

"I’m very pleased with the excellent customer service that I receive from our local State Farm agency. Whenever I have questions or concerns about my policies for either homeowners or automobile coverage for two vehicles, I always call the office and ask for Luz. She is very knowledgeable and takes the time to answer all my questions. She even provides additional documentation on specific coverage details when requested. Also, the rates are very reasonable for the coverage we have."

"Great customer service and support."

"Very friendly and understanding of your needs! They were able to get me the best rates for my home and auto insurance needs! Super thankful!"

"Avoid this office at ANY COST. "Customer service" is unknown concept for them. They taking messages, but do not call back.
I was customer of Dan Dougherty for 2 years before I left.
Reason: no one there could explain why my premium went up.
More than once I was told it will be looked into and someone will call me back - never happened.
So I send them e-mail about not renewing my policies. Car policy was not renewed (canceled, I guess), BUT homeowner was renewed and I got bill.
I e-mail and call, and got assurances that all good. Still getting bill, because homeowner insurance was canceled sometime later (about 2-weeks later). Send e-mails, call, got assurances that all will be fixed. Guess what? Still getting bills. Tried to talk with agent : Dan Dougherty.
Left voice mail, talk to person who answer phone and left message for him..... He DOES NOT CARE. May be it just a one car and one property (relatively expensive...)
I call off hours to StateFarm Customer Service. Lady told that she do see my e-mail, and both insurances should be canceled at the same time and I do not have any outstanding balance. (STILL GETTING BILL with balance for about 2 weeks).
Customer Service Agent said that she will send e-mail do Dougherty, because it is HIS JOB to communicate with billing department.
Bottom line:
Do yourself a favor avoid this office, and maybe StateFarm as a WHOLE.
P.S. Went to independent agent, got significantly lover price for both homeowner and auto insurances."

"Would give zero if I could. Be warned they will increase your monthly payment significantly each coverage period with no real explanation or justification."

"John Pierson was incredibly patient and thorough, and provided excellent counsel and support during - and after! - the transition from my previous coverage. Highly recommended."

"I have had State Farm for many years. I bundled my account when adding homeowners insurance. I really appreciate the customer service & especially the help & understanding that Luz shows me.
She is great to work with. I have worked with Julio & he is Great to deal with concerning any questions I have, even if it is for a family member. He is very patient & willing to give me information. Great team."

"Devin at Dan Dougherty’s State Farm agency made our car and home insurance switch as easy as possible! The team is efficient and responsive! I appreciated the home insurance explanations I received as I am a new home owner. Thank you to the team!"

"Im new to State Farm. I just bought a car and they helped me fast and easy. I do recommend them to others. They help me out with in just a couple minutes."

"I spoke to Sean and felt very good about moving all of our policies to his office. We now have life, home and vehicle policies with State Farm. Sean was very helpful and kind throughout this process. I would recommend him to anyone."

"This agency folks have no clue what to do, all they do is read some emails and keep asking me to call corporate office or call them back next day but no progress. They are nice only when we purchase the quote and when I asked for a refund it never happened. My policy is closed in August 9, 2024 and still not received a refund. Dan who is the agent is never available in office he is always out or away from the office location. This is ridiculous and very frustrating."

"Dan was very pleasant and knowledgeable to work with. I appreciated his information to help us make an educated decision on what we needed. Such a pleasureable experience."

"Experienced a conflict with policy payment fees that originated in the National Office. Client staff within Dan Dougherty's local office worked tirelessly to resolve the problem. I have and will continue to recommend Dan Dougherty as an agent that provides positive client services."

"he didnt send me my documents, he dont respond to emails, and he got my name wrong. terrible experience 0 starts"

"Everyone in this office goes the extra mile ! ! !"

"Great experience with everyone at this office, always communicated and checked in. Highly recommend for car insurance!"